Booking

How to Reserve Your Tickets

Use our e-Ticket Form

Fill in our e-Ticket Form which will give us the information we need to hold your seat. This is not a guaranteed booking until we e-mail you confirmation.

We will reserve your seats, however, payment must be received within 3 working days. Unpaid tickets will be released after 3 days if payment is not received.

We can then either send your tickets in the post for an administration fee of £1.00 or we can hold your tickets for collection until 30 minutes before the start of the performance.

You can now send your credit card details using our e-Ticket form - this system is fully secure and encrypted.

In Person

You can obtain your tickets yourself at the Queen's and at the Landmark Box Offices. Tickets can be bought at either theatre box office for performances at either theatre.

By Telephone

To book tickets for either theatre, telephone Barnstaple (01271) 32 42 42. If you're phoning from outside the United Kingdom or Northern Ireland, telephone your international access code followed by 44 1271 324242.

Telephone booking is available during Box Office opening hours.

Over the telephone you can reserve your tickets and collect them on payment at least 30 minutes before the performance.

If you pay over the telephone using VISA, MasterCard or Switch, your tickets can be collected at any time or we can post them to you for an extra £1.00.

Opening Hours

The Queen's Box Office in Barnstaple: 10:00 to 17:00 every day except Sunday. On performance evenings the Queen's Theatre Box Office remains open until 20 minutes after 'Curtain Up'

The Landmark Box Office in Ilfracombe: 10:00 to 17:00 every day including Saturday and Sunday. (For the Summer Season (until end of August) the Landmark Box Office is open 09:30-21:00. On performance evenings the Landmark Box Office remains open until 20:00.

Stand-By Tickets

Don't forget that for most shows stand-by tickets might be available. Tickets for any remaining unsold seats may be purchased for half of a top price ticket after 18:00 on the day of the performance (no further concessions apply). Please Note: For contractual reasons (between the theatre and the artist(s)), stand-by tickets are not always available - check with the Box Office first.

Booking Terms

North Devon Theatres welcomes all to experience or participate in a wide range of arts and performance related activities. North Devon Theatres will not exclude anybody from its work, unless they are deliberately interrupting others enjoyment through anti-social and/or intimidating behaviour.

Admission: Nobody will be admitted to the auditorium without a ticket.

Reservations: Reservations, without payment, will be held for a maximum of 3 working days.

Refunds / Exchange: Once tickets have been paid for, they cannot be refunded. However, if a performance is fully booked, we will try to re-sell your tickets. If we do manage to sell them, you will be charged 10 per cent for this service

Late Arrivals: Every effort will be made to admit latecomers as soon as a suitable break occurs, but admission is not guaranteed.

Babies / Toddlers: North Devon Theatres strongly advises parents not to bring children under two however infants aged 18 months or under may be held on their parent or guardian’s lap for pantomime and all children’s events. In the interest of all our customers an infant must remain on the accompanying adult’s lap at all times throughout the performance.
To minimise disruption to other patrons, crying infants must be taken from the auditorium immediately.
Babies/Young Children must be carried in the auditorium as car seats, pushchairs, etc cannot be accommodated.

Unaccompanied Children: Unaccompanied children of 12 years and over are welcome at most performances (except those with an age guidance limit indicated).
Parents must ensure that if children are attending without a parent/guardian that they have safe travel to and from the theatre.

Children aged under 12 must be accompanied by an adult.

Changes: This website is correct at the time of publishing; North Devon Theatres reserves the right to make such alterations as may become necessary.

Discounts and Concessions

Discount, or concession, prices are shown in parentheses in the performance details. These apply to:

  • Children aged 16 or under,
  • Full-time students,
  • People aged 60 or over,
  • People registered as unemployed,
  • People registered as having a disability.

We may, of course, ask for proof of eligibility for any of these concessions.

Access for All

WheelchairHearing LoopGuide Dogs

Full details of our facilities to help people with particular needs are explained on the Access for All page.

Schools

Special rates are available on many performances for school parties. E-mail us or telephone 01271 324242 for further details.

Group Bookings

We are always delighted to accommodate party bookings. Special discounts are available for groups of 10 or more people. E-mail us or telephone 01271 324242 for further details.

Theatre Gift Tokens

North Devon Theatres Gift Tokens are also available for either the Landmark or the Queen's. E-mail us or telephone 01271 324242 for further details.

North Devon Council

Supported by Devon County Council

Arts Council of England